Employer:
telent Ltd
Role
Business Systems Analyst
Location:
Docklands, Camberley
Dates
From August 2005 to end October 2008
Reason For Leaving
Redundancy
  • Responsible for devising and introducing new strategies to deliver application releases, distributed application front-ends and documentation via the Intranet
  • Reviewed and redeveloped all company IT policies and procedures governing Issue Management, Testing and Implementation Release
  • Identified flaws in processes and inadequate support from application systems
  • Mapped out process flows required for issue management and change control
  • Acted as Project Manager and Business Analyst in the development phase
  • Introduced improvements to the test environment including documentation, execution and recording of test plans and scripts and business end user testing
  • Reviewed current products on the market to identify potential development costs
  • Appraised and presented an Access application from 3rd party vendor to provide secure access to key points within various premises and secure rooms
  • Developed project plans including estimating costs and deliver timescales
  • Identified and procured human, hardware and software resource requirements
  • Set and monitored key milestones & identified and resolved conflicts & shortfalls
  • Tracked and reported on delivery progress to business and senior management
  • Played a major in supporting main applications, issues assessment & management
  • Administered data changes and maintained user access and permissions

I have spent the last three years at telent working with the Business Users to formulate application change requirements, new application specifications. I have also worked in support of project management by producing project plans, work estimates etcetera. These bespoke applications were all running on SQL Server and were a combination of VB.NET, VB6, XHTML/ASP and Access front-ends.

All of this was a continuation of my previous career history as an IT Consultant working in a variety of roles with a number of blue chip companies.

Also within my current role I introduced the concept of change control and with it produced the design for an in-house product to support fault logging and change control procedures. Change Control is something that I have virtually grown up with right from the outset of my career.

I have also been Test Manager for In-house Applications supported by mean team. This means that I have had to plan the test scripts, execute them and record the results. I have then overseen and assisted with the Business User Testing.

Additionally I have acted as First Line Support for a number of In-house applications – minor fault fixing, categorisation and initial analysis for more substantial faults or enhancement requests. I have also been responsible for the provision of training material as paper and on-line documents, also for the delivery of training material and plans at business user site and finally also for the provision of Application Support material such as on-line User Guides and compiled HTML Help

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